Terms and Conditions
Welcome to Gifting Smile. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.
Gifting Smile is a handmade gifting brand that specializes in personalized gift hampers and custom-made gifts designed to spread happiness and emotions. All products offered on our website, including but not limited to gift hampers, jewelry, greeting cards, photo frames, candles, chocolates, candy jars, flowers, Rakhi gifts, and themed gift boxes, are curated with care and attention to detail for various occasions.
All content displayed on the Gifting Smile website, including images, product descriptions, designs, logos, text, graphics, and layouts, is the intellectual property of Gifting Smile unless otherwise stated. Unauthorized use, reproduction, modification, or distribution of any content without prior written consent is strictly prohibited.
By placing an order on our website, you confirm that all information provided by you is accurate, complete, and up to date. Orders are accepted only after successful payment confirmation. We reserve the right to refuse or cancel any order at our discretion, including in cases of incorrect pricing, product unavailability, or suspicious activity.
As Gifting Smile deals primarily in handmade and personalized products, slight variations in color, design, arrangement, or packaging may occur. These variations are a natural characteristic of handcrafted items and shall not be considered defects. Product images displayed on the website are for reference purposes only.
Personalized and customized orders are created based on the details provided by the customer. Once an order is confirmed, changes or cancellations may not be possible. Customers are responsible for ensuring the accuracy of names, dates, messages, photos, and other customization details shared with us. Gifting Smile shall not be liable for errors arising from incorrect information provided by the customer.
All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice. Payment must be made in full at the time of placing the order through our secure payment gateways. Gifting Smile does not store any payment card or banking details.
Delivery timelines mentioned on the website are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, festive rush, or incorrect delivery details provided by the customer. While we strive to deliver orders on time, Gifting Smile shall not be held liable for delays caused by third-party logistics partners.
In the event of damaged or incorrect products, customers must notify Gifting Smile within 24 hours of delivery along with clear images or videos of the product and packaging. Replacement or resolution will be subject to verification and our internal review process. Due to the personalized nature of our products, refunds may not be applicable except in genuine cases of damage or error from our side.
Gifting Smile shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability, if any, shall be limited to the value of the order placed.
Users agree not to misuse the website, engage in fraudulent activities, violate applicable laws, upload harmful content, or interfere with the website’s security or functionality. Any such actions may result in termination of access without notice.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in India.
Gifting Smile reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon being posted on the website. Continued use of the website after such changes constitutes acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms and Conditions, you may contact us at:
Business Name: Gifting Smile
Phone: 9958261348
Email: giftingsmile2627@gmail.com
By accessing or using the Gifting Smile website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.